All of a sudden, neither work. Launchpad crashes with the error "Windows Server Computer Launchpad has stopped working". Dashboard does nothing at all.
I have uninstalled, rebooted, and reinstalled the connector so many times, I could do it blindfolded.
I examined the launchpad logs and noted the following:
An exception of type 'Type: System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' has occurred.
Timestamp: 08/03/2013 10:34:53
Message: Operation caused an invalid state.
Stack: at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle)
I don't program, but saw "BitmapDecoder" so I updated my ATI graphics drivers to the latest Catalyst driver. I had been running the driver that came with Win7. Didn't help
I removed the connector, removed .Net 4, rebooted, reinstalled .Net4, reinstalled the connector. Still no go.
I have run Microsoft's NetFxRepairtool.exe - no errors.
I have run sfc /scannow - no errors.
The same thing is happening on one of my other Win7 machines, but a third Win7 machine works fine. I can RDP into the server from any machine, and I can run the desktop on the server while i have RDP'd to it.
Any ideas? I am trying to restore a file from a previous backup, but cannot get the dashboard to work.
The last section of the Dashboard and Launchpad log files are listed here.
Launchpad:
---------------------------------------------------------
[6116] 130803.170142.4914: General: Initializing...C:\Program Files\Windows Server\Bin\Launchpad.exe
[1296] 130803.170143.3014: ProviderFramework: Information: [0] : Register to listen to ProviderRegistryConnectionMgmt connected event.
[1296] 130803.170143.3014: ProviderFramework: Information: [0] : ProviderRegistryProxy: Beginning connection attempt.
[1296] 130803.170143.3114: ProviderFramework: Information: [0] : ProviderRegistryProxy: Creating proxy for AutoReconnecter.
[1296] 130803.170143.4314: ProviderFramework: Information: [0] : GetDuplexChannelFactory()
[1296] 130803.170143.4314: ProviderFramework: Information: [0] : Contract: [Microsoft.WindowsServerSolutions.Common.ProviderFramework.IProviderRegistry]
[1296] 130803.170143.4314: ProviderFramework: Information: [0] : Binding: []
[1296] 130803.170143.4314: ProviderFramework: Information: [0] : Identifier: []
[1296] 130803.170143.4314: ProviderFramework: Information: [0] : ProviderEndpointBehavior.AllowedConnectionType: [AllowRemoteAccess]
[1296] 130803.170143.4314: ProviderFramework: Information: [0] : ProviderEndpointBehavior.EndpointCredentialType: [None]
[1296] 130803.170143.4314: ProviderFramework: Information: [0] : RequiredImpersonationLevel: [Identification]
[1296] 130803.170143.4914: PfBinding: Information: [0] : Adding service dns identity [TOMPC] in proxy endpoint.
[1296] 130803.170143.5514: ProviderFramework: Information: [0] : factory impersonation level is: [Identification]
[6116] 130803.170143.7314: General: Color branding started
[6116] 130803.170143.7314: General: Processing Microsoft default SKU branding colors XML
[6116] 130803.170143.7314: General: Validating branding colors XML:
<?xml version="1.0"?>
<!-- Vail color scheme -->
<DashboardTheme xmlns="http://www.microsoft.com/HSBS/Dashboard/Branding/2010">
<!-- Hex color values overwriting default SKU theme colors -->
<TabstripColor1 HexValue="FFD9EA9C"/>
<TabstripColor2 HexValue="FF52A22E"/>
<TabstripColor3 HexValue="00D9EA9C"/>
<TabstripColor4 HexValue="FFFFFFFF"/>
<FontColor HexValue="FF000000"/>
<SubtabColor1 HexValue="FFB1C7A2"/>
<SubtabColor2 HexValue="FFF7FBE6"/>
<SubtabColor3 HexValue="FFCEE5A9"/>
<ListViewColor HexValue="FFFFFFFF"/>
<DashboardClientColor1 HexValue="FFC2DB67"/>
<DashboardClientColor2 HexValue="FF8CC65C"/>
<DashboardClientColor3 HexValue="FF094208"/>
<LaunchpadColor1 HexValue="FF7FC15A"/>
<ClientFontColor1 HexValue="FFFFFFFF"/>
<ClientFontColor2 HexValue="FF000000"/>
<ClientGlyphColor HexValue="FFFFFFFF"/>
</DashboardTheme >
[1296] 130803.170144.0614: ProviderFramework: Information: [0] : ConnectAsync was NOT able to synchronously connect to the provider registry.
[1296] 130803.170144.0614: ServerDiscoveryObjectModel:Backend: Connect: Calling Connector.Connect()
[1296] 130803.170144.0614: ProviderFramework: Information: [0] : (current thread: 0x510): PfSynchronizationContext not needed.
[1296] 130803.170144.0714: ProviderFramework: Information: [0] : ProviderConnector: Querying for provider info: Microsoft.WindowsServerSolutions.Networking.ServerDiscovery.IServerPresenceProvider, False,
[6116] 130803.170144.1014: General: Branding colors XML parsing started
[6116] 130803.170144.1314: General: Branding colors XML parsing ended
[6116] 130803.170144.1314: General: Looking for OEM branding colors XML
[6116] 130803.170144.1414: General: No OEM informations available
[6116] 130803.170144.1414: General: Color branding complete
[5816] 130803.170145.1814: ProviderFramework: Information: [0] : _OnConnected called.
[5816] 130803.170145.1814: ProviderFramework: Information: [0] : _CoreConnected is called.
[4552] 130803.170145.8314: ProviderFramework: Information: [0] : ProviderConnector: Beginning connection attempt for Microsoft.WindowsServerSolutions.Networking.ServerDiscovery.IServerPresenceProvider
[4552] 130803.170145.8414: ProviderFramework: Information: [0] : CreateWithCallback: Microsoft.WindowsServerSolutions.Networking.ServerDiscovery.IServerPresenceProvider
[4552] 130803.170145.8414: ProviderFramework: Information: [0] : GetDuplexChannelFactory()
[4552] 130803.170145.8414: ProviderFramework: Information: [0] : Contract: [Microsoft.WindowsServerSolutions.Networking.ServerDiscovery.IServerPresenceProvider]
[4552] 130803.170145.8414: ProviderFramework: Information: [0] : Binding: [net.tcp]
[4552] 130803.170145.8414: ProviderFramework: Information: [0] : Identifier: [Microsoft.WindowsServerSolutions.ServerPresenceProvider]
[4552] 130803.170145.8414: ProviderFramework: Information: [0] : ProviderEndpointBehavior.AllowedConnectionType: [AllowLocalAccessOnly]
[4552] 130803.170145.8414: ProviderFramework: Information: [0] : ProviderEndpointBehavior.EndpointCredentialType: [User]
[4552] 130803.170145.8414: ProviderFramework: Information: [0] : RequiredImpersonationLevel: [Identification]
[4552] 130803.170145.8414: ProviderFramework: Information: [0] : factory impersonation level is: [Identification]
[4552] 130803.170145.9114: ProviderFramework: Information: [0] : ProviderConnector: Received connection
[4552] 130803.170145.9114: ProviderFramework: Information: [0] : ProviderConnector: Successfully connected for Microsoft.WindowsServerSolutions.Networking.ServerDiscovery.IServerPresenceProvider
[6116] 130803.170145.9314: General: Restoring window location settings
[6116] 130803.170145.9714: General: Location string: 175|175|280|400|Normal|315|375|{X=0,Y=0,Width=1920,Height=1080}{X=0,Y=0,Width=1920,Height=1040}True
[6116] 130803.170145.9814: General: Window location settings restored successfully
[3980] 130803.170145.9914: ClientSetup: NetGetJoinInformation (server = [], ...)
[3980] 130803.170146.0014: ProviderFramework: Information: [0] : (current thread: 0xf8c): PfSynchronizationContext not needed.
[3980] 130803.170146.0014: ProviderFramework: Information: [0] : (current thread: 0xf8c): PfSynchronizationContext not needed.
[4552] 130803.170146.0114: ProviderFramework: Information: [0] : (current thread: 0x11c8): PfSynchronizationContext not needed.
[4552] 130803.170146.0114: ProviderFramework: Information: [0] : (current thread: 0x11c8): PfSynchronizationContext not needed.
[5624] 130803.170146.0114: ProviderFramework: Information: [0] : (current thread: 0x15f8): PfSynchronizationContext not needed.
[5624] 130803.170146.0114: ProviderFramework: Information: [0] : ProviderConnector: Querying for provider info: Microsoft.WindowsServerSolutions.Users.IUserInfoProvider, True,
[1296] 130803.170146.0314: ProviderFramework: Information: [0] : ProviderConnector: Beginning connection attempt for Microsoft.WindowsServerSolutions.Users.IUserInfoProvider
[1296] 130803.170146.0314: ProviderFramework: Information: [0] : CreateWithCallback: Microsoft.WindowsServerSolutions.Users.IUserInfoProvider
[1296] 130803.170146.0314: ProviderFramework: Information: [0] : GetDuplexChannelFactory()
[1296] 130803.170146.0314: ProviderFramework: Information: [0] : Contract: [Microsoft.WindowsServerSolutions.Users.IUserInfoProvider]
[1296] 130803.170146.0314: ProviderFramework: Information: [0] : Binding: [net.tcp]
[1296] 130803.170146.0314: ProviderFramework: Information: [0] : Identifier: [Microsoft.WindowsServerSolutions.wssg_user_info]
[1296] 130803.170146.0314: ProviderFramework: Information: [0] : ProviderEndpointBehavior.AllowedConnectionType: [AllowRemoteAccess]
[1296] 130803.170146.0314: ProviderFramework: Information: [0] : ProviderEndpointBehavior.EndpointCredentialType: [User]
[1296] 130803.170146.0314: ProviderFramework: Information: [0] : RequiredImpersonationLevel: [Identification]
[1296] 130803.170146.0314: ProviderFramework: Information: [0] : factory impersonation level is: [Identification]
[1296] 130803.170146.6714: ProviderFramework: Information: [0] : ProviderConnector: Received connection
[1296] 130803.170146.6714: ProviderFramework: Information: [0] : ProviderConnector: Successfully connected for Microsoft.WindowsServerSolutions.Users.IUserInfoProvider
[1296] 130803.170146.6714: IDENTITY: Connection made
[6116] 130803.170147.5114: LaunchPad: No file matching the '*.launchpad' file spec located in 'C:\Program Files\Windows Server\Bin\Launchpad'
[6116] 130803.170147.5114: LaunchPad: Loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\LaunchPadContent.dll
[6116] 130803.170147.5314: LaunchPad: Finished loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\LaunchPadContent.dll
[6116] 130803.170147.5314: LaunchPad: Loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\en\LaunchPadContent.resources.dll
[6116] 130803.170147.5314: LaunchPad: Skipping satellite dll: 'C:\Program Files\Windows Server\Bin\Launchpad\en\LaunchPadContent.resources.dll'
[6116] 130803.170147.5314: LaunchPad: Scanning for empty categories...
[6116] 130803.170147.5414: LaunchPad: Removing empty category: name='_Add-ins' id='Microsoft.Launchpad.AddinCategory'
[6116] 130803.170147.5414: LaunchPad: Data loaded. Categories: 0; Tasks: 4
[6116] 130803.170149.5165: LaunchPad: No file matching the '*.launchpad' file spec located in 'C:\Program Files\Windows Server\Bin\Launchpad'
[6116] 130803.170149.5165: LaunchPad: Loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\LaunchPadContent.dll
[6116] 130803.170149.5185: LaunchPad: Finished loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\LaunchPadContent.dll
[6116] 130803.170149.5185: LaunchPad: Loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\en\LaunchPadContent.resources.dll
[6116] 130803.170149.5195: LaunchPad: Skipping satellite dll: 'C:\Program Files\Windows Server\Bin\Launchpad\en\LaunchPadContent.resources.dll'
[6116] 130803.170149.5195: LaunchPad: Scanning for empty categories...
[6116] 130803.170149.5195: LaunchPad: Removing empty category: name='_Add-ins' id='Microsoft.Launchpad.AddinCategory'
[6116] 130803.170149.5195: LaunchPad: Data loaded. Categories: 0; Tasks: 4
[6116] 130803.170149.5615: LaunchPad: !!!!FATAL: Launchpad shutting down due to unhandled exception: Operation caused an invalid state.
[6116] 130803.170149.5695: Exception:
---------------------------------------
An exception of type 'Type: System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' has occurred.
Timestamp: 08/03/2013 17:01:49
Message: Operation caused an invalid state.
Stack: at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle)
at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache)
at Microsoft.WindowsServerSolutions.Common.ImageConversionHelper.GetBitmapSource(Image bitmapImage)
at Microsoft.WindowsServerSolutions.LaunchPad.MainWindow.InitializeOemReplaceableResources()
at Microsoft.WindowsServerSolutions.LaunchPad.MainWindow.RealInitialization()
at Microsoft.WindowsServerSolutions.LaunchPad.MainWindow.<LoadingScreenTimerCallback>b__4()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at Microsoft.WindowsServerSolutions.LaunchPad.App.Main()
---------------------------------------
An exception of type 'Type: System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' has occurred.
Timestamp: 08/03/2013 17:01:49
Message: Exception from HRESULT: 0x88982F04
Stack: No stack trace is available.
Dashboard log:
---------------------------------------------------------
[6836] 130803.163734.7323: General: Initializing...C:\Program Files\Windows Server\Bin\DashboardClient.exe
[6836] 130803.163736.4795: General: Color branding started
[6836] 130803.163736.4795: General: Processing Microsoft default SKU branding colors XML
[6836] 130803.163736.4951: General: Validating branding colors XML:
<?xml version="1.0"?>
<!-- Vail color scheme -->
<DashboardTheme xmlns="http://www.microsoft.com/HSBS/Dashboard/Branding/2010">
<!-- Hex color values overwriting default SKU theme colors -->
<TabstripColor1 HexValue="FFD9EA9C"/>
<TabstripColor2 HexValue="FF52A22E"/>
<TabstripColor3 HexValue="00D9EA9C"/>
<TabstripColor4 HexValue="FFFFFFFF"/>
<FontColor HexValue="FF000000"/>
<SubtabColor1 HexValue="FFB1C7A2"/>
<SubtabColor2 HexValue="FFF7FBE6"/>
<SubtabColor3 HexValue="FFCEE5A9"/>
<ListViewColor HexValue="FFFFFFFF"/>
<DashboardClientColor1 HexValue="FFC2DB67"/>
<DashboardClientColor2 HexValue="FF8CC65C"/>
<DashboardClientColor3 HexValue="FF094208"/>
<LaunchpadColor1 HexValue="FF7FC15A"/>
<ClientFontColor1 HexValue="FFFFFFFF"/>
<ClientFontColor2 HexValue="FF000000"/>
<ClientGlyphColor HexValue="FFFFFFFF"/>
</DashboardTheme >
[6836] 130803.163736.8539: General: Branding colors XML parsing started
[6836] 130803.163736.8851: General: Branding colors XML parsing ended
[6836] 130803.163736.8851: General: Looking for OEM branding colors XML
[6836] 130803.163736.8851: General: No OEM informations available
[6836] 130803.163736.8851: General: Color branding complete
[6836] 130803.163738.1175: DashboardClient: !!!!FATAL: DashboardClient shutting down due to unhandled exception: Operation caused an invalid state.
[6836] 130803.163738.1331: Exception:
---------------------------------------
An exception of type 'Type: System.InvalidOperationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' has occurred.
Timestamp: 08/03/2013 16:37:38
Message: Operation caused an invalid state.
Stack: at System.Windows.Media.Imaging.BitmapDecoder.SetupDecoderFromUriOrStream(Uri uri, Stream stream, BitmapCacheOption cacheOption, Guid& clsId, Boolean& isOriginalWritable, Stream& uriStream, UnmanagedMemoryStream& unmanagedMemoryStream, SafeFileHandle& safeFilehandle)
at System.Windows.Media.Imaging.BitmapDecoder.CreateFromUriOrStream(Uri baseUri, Uri uri, Stream stream, BitmapCreateOptions createOptions, BitmapCacheOption cacheOption, RequestCachePolicy uriCachePolicy, Boolean insertInDecoderCache)
at Microsoft.WindowsServerSolutions.Common.ImageConversionHelper.GetBitmapSource(Image bitmapImage)
at Microsoft.WindowsServerSolutions.DashboardClient.MainWindow..ctor()
at Microsoft.WindowsServerSolutions.DashboardClient.App.app_Startup(Object sender, StartupEventArgs e)
at System.Windows.Application.<.ctor>b__1(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
---------------------------------------
An exception of type 'Type: System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' has occurred.
Timestamp: 08/03/2013 16:37:38
Message: Exception from HRESULT: 0x88982F04
Stack: No stack trace is available.