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Asrock Extreme Still Not Shutting Down Sometimes.

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Hi Guys/Tinus,

 

Tinus, many thanks for the help that you gave me about a week ago.  Have been travelling with work and have just not had the chance to tha nk you for this previously.

 

Unfortunately, I am still experiencing some issues.  Every two to three days, Light Out does not seem to be able to suspend the computer.  I have been using WHS2011 with Lights Out for two years.  Only recently I upgraded my system to a core i5 processor running on an Asrock Extreme 4 motherboard.

 

In an effort to try and fix my problem, I have reinstalled WHS2011 fresh.  But still the problem persists.

 

Below, I think that I have located in the log file where the Lights Out tries to suspend, only to restart again.

 

Any help would be very greatly accepted.

 

Many thanks in advance.

 

Krys S

 

2013-06-14 06:11:33:500 [   3] DEBUG ++ Global wait timer expired, running delayed action Suspend
2013-06-14 06:11:33:500 [   3] DEBUG RunAction: wait for lock
2013-06-14 06:11:33:500 [   3] DEBUG RunAction: got lock
2013-06-14 06:11:33:500 [   3] DEBUG Reading known services from C:\Program Files\AxoNet Software GmbH\LightsOut\LightsOut.KnownServices.txt
2013-06-14 06:11:33:500 [   3] DEBUG Read 10 known services
2013-06-14 06:11:33:500 [   3] DEBUG Service HealthAlertsSvc, has start mode Automatic
2013-06-14 06:11:33:500 [   3] DEBUG Found service Windows Server Health Service [HealthAlertsSvc], state Running, mode Automatic
2013-06-14 06:11:33:500 [   3] DEBUG Service RemoteAccess, has start mode Disabled
2013-06-14 06:11:33:500 [   3] DEBUG Found service Routing and Remote Access [RemoteAccess], state Stopped, mode Disabled
2013-06-14 06:11:33:500 [   3] DEBUG Service Spooler, has start mode Automatic
2013-06-14 06:11:33:500 [   3] DEBUG Found service Print Spooler [Spooler], state Running, mode Automatic
2013-06-14 06:11:33:500 [   3] DEBUG >>>> Suspend force False
2013-06-14 06:11:33:500 [   3] DEBUG CalendarMonitor: suspended
2013-06-14 06:11:33:500 [   3] DEBUG VailClientMonitor: suspended
2013-06-14 06:11:33:531 [   3] DEBUG VailBackupAndTaskMonitor: suspended
2013-06-14 06:11:33:531 [   3] DEBUG VailStorageMonitor: suspended
2013-06-14 06:11:33:531 [   3] DEBUG RemoteAccessMonitor: suspended
2013-06-14 06:11:33:531 [   3] DEBUG FileMonitor: suspended
2013-06-14 06:11:33:531 [   3] DEBUG ProcessMonitor: suspended
2013-06-14 06:11:33:547 [   3] DEBUG IPDeviceMonitor: suspended
2013-06-14 06:11:33:547 [   3] DEBUG MobileDeviceMonitor: suspended
2013-06-14 06:11:33:547 [   3] DEBUG NetworkMonitor: suspended
2013-06-14 06:11:33:547 [   3] DEBUG CPUMonitor: suspended
2013-06-14 06:11:33:547 [   3] DEBUG ShareMonitor: suspended
2013-06-14 06:11:33:547 [   3] DEBUG ServerRuntime: suspended
2013-06-14 06:11:33:547 [   3] DEBUG   HandleServices: HealthAlertsSvc Status=Running
2013-06-14 06:11:33:547 [   3] DEBUG     stopping HealthAlertsSvc
2013-06-14 06:11:33:812 [   3] DEBUG     service HealthAlertsSvc Status Stopped
2013-06-14 06:11:33:812 [   3] DEBUG   HandleServices: Spooler Status=Running
2013-06-14 06:11:33:812 [   3] DEBUG     stopping Spooler
2013-06-14 06:11:34:077 [   3] DEBUG     service Spooler Status Stopped
2013-06-14 06:11:34:077 [   3] DEBUG Backup start time set to 00:00:00 - 06:00:00
2013-06-14 06:11:34:077 [   3] DEBUG > CheckWakeBackupTask: 14/06/2013 12:00:00 AM False
2013-06-14 06:11:34:077 [   3] DEBUG < CheckWakeBackupTask finished
2013-06-14 06:11:34:077 [   3] ERROR BackupScheduler.EnableWakeup False: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
2013-06-14 06:11:34:108 [   3] DEBUG Enabled wake-up for ShadowCopyVolume{1a30b836-3484-40ee-9d5d-5ea49ec59303}: True [False]  6:00 AM 1:00 PM
2013-06-14 06:11:36:168 [   3] DEBUG Enabled wake-up for ShadowCopyVolume{2f2e36a4-8b55-49d0-a8e1-1096d93f832c}: True [False]  6:00 AM 1:00 PM
2013-06-14 06:11:38:383 [   3] DEBUG Enabled wake-up for ShadowCopyVolume{9175a834-d239-11e2-a679-806e6f6e6963}: True [False]  6:00 AM 1:00 PM
2013-06-14 06:11:40:255 [   3] DEBUG Enabled wake-up for ShadowCopyVolume{9175a835-d239-11e2-a679-806e6f6e6963}: True [False]  6:00 AM 1:00 PM
2013-06-14 06:11:42:517 [   3] DEBUG Enabled wake-up for ShadowCopyVolume{9175a836-d239-11e2-a679-806e6f6e6963}: True [False]  6:00 AM 1:00 PM
2013-06-14 06:11:44:592 [   3] DEBUG Enabled wake-up for ShadowCopyVolume{9175a837-d239-11e2-a679-806e6f6e6963}: True [False]  6:00 AM 1:00 PM
2013-06-14 06:11:47:290 [   3] DEBUG Enabled wake-up for ShadowCopyVolume{d3f54034-27c2-446e-abd3-b9d6eb175376}: True [False]  6:00 AM 1:00 PM
2013-06-14 06:11:49:334 [   3] DEBUG Enabled wake-up for ShadowCopyVolume{e536557f-d217-11e2-8eb5-806e6f6e6963}: True [False]  6:00 AM 1:00 PM
2013-06-14 06:11:51:877 [   3] DEBUG Enabled wake-up for ShadowCopyVolume{e5365580-d217-11e2-8eb5-806e6f6e6963}: True [False]  6:00 AM 1:00 PM
2013-06-14 06:11:54:108 [   3] DEBUG Enabled wake-up for ShadowCopyVolume{f919cb52-9921-486e-a84c-761f3e2925a7}: True [False]  6:00 AM 1:00 PM
2013-06-14 06:11:55:870 [   3] DEBUG last event recorded: InitiatedSuspend
2013-06-14 06:11:56:884 [   7] DEBUG --- Power event Suspend ---
2013-06-14 06:11:56:884 [   7] DEBUG last event recorded: Suspend
2013-06-14 06:11:56:884 [   7] DEBUG ----------- not forced ------------


2013-06-14 06:12:16:759 [  14] DEBUG --- Power event ResumeAutomatic ---
2013-06-14 06:12:16:759 [  14] DEBUG   HandleServices: HealthAlertsSvc Status=Stopped
2013-06-14 06:12:16:759 [  14] DEBUG Service HealthAlertsSvc, has start mode Automatic
2013-06-14 06:12:16:759 [  14] DEBUG     starting HealthAlertsSvc
2013-06-14 06:12:16:759 [   7] DEBUG --- Power event ResumeSuspend ---
2013-06-14 06:12:16:884 [   3] ERROR System.ComponentModel.Win32Exception (0x80004005): Error [50] The request is not supported
   at AxoNet.LightsOut.Common.WindowsController.eSL4hwR5L(Boolean , Boolean )
   at AxoNet.LightsOut.Common.WindowsController.ExitWindows(RestartOptions , Boolean )
   at LightsOutCore.LightsOutCore.euhIeVIJU(PowerAction , Boolean )
   at LightsOutCore.LightsOutCore.eY600I9bm(PowerAction , Boolean )
2013-06-14 06:12:16:884 [   3] DEBUG ***** Trying to resume normal operation *****
2013-06-14 06:12:16:884 [   3] DEBUG   HandleServices: HealthAlertsSvc Status=StartPending
2013-06-14 06:12:16:884 [   3] DEBUG   HandleServices: Spooler Status=Stopped
2013-06-14 06:12:16:884 [   3] DEBUG Service Spooler, has start mode Automatic
2013-06-14 06:12:16:884 [   3] DEBUG     starting Spooler
2013-06-14 06:12:17:227 [   3] DEBUG     service Spooler Status=Running
2013-06-14 06:12:17:227 [   3] DEBUG Starting to run async:
2013-06-14 06:12:17:227 [   3] DEBUG ServerRuntime: resumed


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