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No Remote Desktop (Remote Access Works)

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Guys,

 

I have remote/web access configured (properly, the wizard tells me) on my Server 2012 Essentials machine, and I'm able to access both the Dashboard, and web portal ( [domain].remotewebaccess.com ) from all client computers on my home network.

 

However, when I log into my administrator account through the web portal, and click "connect" next to the server icon under the "computers" heading, a file entitled [web_server_name].rdp gets downloaded.  When I open the file, I get a dialog asking me to enter login credentials, followed by the following dialog (after entering those credentials):

 

localremotedesktop.png

 

And troubleshooting tips?  I'd like to be able to keep the server in its current headless status, but I need to do more than I currently can with the Dashboard.


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