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Whs 2011 "win 8 Pro" "shadow Copy" "access Denied"

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Brand new Acer laptop running Win8 Pro. I joined it to my WHS2011 server.

Backup fails, never has succeeded.
I get "Volume shadow copy error: access denied"
All updates current on server and client.
 
I have several other Win8 Pro systems being backed up just fine on my WHS2011 server.
Any ideas?

 Event 8194 on the Win8 client.

I made sure that the user account/pw exists both on the client and server.

I uninstalled the connector software, then logged in with the local account instead of the MS account, then reinstalled the connector software. Same error.

 

It seems that the backup/volume copy is using the network Service account, which has insufficient privileges.

I also turned off backup to all recovery drives/volumes.


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