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Ex485: Unable To Create A Volume Snapshot

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Hi -

 

I have a EX485 that hasn't been able to properly perform a backup of my Win7x64 PC for about 3 weeks now. I didn't realize this until a few days ago. The WHS Connector logo has remained green, and I didn't see any error messages until I was on the computer during a WHS backup attempt.

 

I see the following error:

 

The backup failed because your computer was unable to create a volume snapshot

 

The pop-up image is below:

 

th_743015595_WHS.Failure_122_446lo.jpg

 

What is causing this problem? I had Acronis True Image 2013 installed, but uninstalled it from the PC as a possible suspect - but, I still have the error. The only other program that was installed on the PC around that timeframe is VMware Workstation 9. I need VMWare for my work, so I haven't uninstalled that yet.

 

Please help!

 

Thanks,

 

AzJazz


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