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Download Single Files With Remote Access Issue

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On my HP Mediasmart server EX495 I have two issues:

 

1. When I download with remote access it is not possible to download single files. The downloadbutton will be greyed out and I cannot download.

 

When I select the directory it is possible to download, which brings me to my second problem.

 

2. When I download a directory (even with a single file in it) I am prompted to choose between the executable file and the .zip file options. Either choice leads to a very slow download and most of the time to a timeout. Even with files under 50 MB.

 

I hope someone can help me resolve this.

 

T.


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